Mystify me / RestroControl
Cancellation & refund policy
An 80% refund if you are dissatisfied and request it within 7 days of payment. For recurring subscriptions, the refund applies to the latest payment only, with a separate 7-day window for each payment. Submit the required feedback form first; the refund is issued within 24 hours of form submission.
Go to the feedback form on this page
Dissatisfaction refunds
If you do not like the service, the selected policy is an 80% refund when requested within 7 days of payment. For recurring subscriptions, 80% applies only to the latest payment, not earlier payments. The 7-day request window runs separately from each payment. To request a refund, first submit a feedback form explaining why you want a refund and why you do not like the service. The refund is issued within 24 hours of form submission. This is the time to issue the refund, not a promise of when a bank will credit it.
Cancellation and renewal
Cancelling from your account stops future charges and ends access immediately, rather than at the end of a paid period. Renewal is automatic each month through a Razorpay autopay mandate that you approve at checkout; no mandate or charge is created without your approval.
How to contact us
For a cancellation request or an existing payment issue, contact Mystify me using the email or phone below. Include your restaurant name, registered email, payment reference and the reason for your request. Do not share card details or OTPs.
Form submission and refund timing
The required feedback form must be submitted within the applicable 7-day request window. Eligible refunds are issued within 24 hours of form submission. Cancellation alone does not submit the form or mean a refund has been issued. The form below shows whether intake is enabled. Trying the form without signing in is not a submission. When intake is enabled, signed-in restaurant owners can submit a request and track its 24-hour deadline; submitting the form does not move money.
Refund feedback form
Sign in as a restaurant owner to submit a refund request. Until then this form does not send or save your answers or start a processing period.
Mystify me
RestroControl service and policy enquiries
B-297, Janta Colony, Adarsh Nagar,Jaipur, Rajasthan 302004, Indiamehuljhabak10@gmail.com+91 82099 51190